Privacy and Cookies Policy

For the purpose of this Privacy Policy “you” or “your” means any end user accessing our services, or Website (as defined below).

This Privacy Policy, together with our terms of use available at Terms of Use (the “Terms of Use”), sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Privacy Policy also sets out how you can instruct us if you prefer to limit the use of that personal data and the procedures that we have in place to safeguard your privacy.

Our aim is to be clear and transparent about the way we use your personal data and not do anything you would not reasonably expect. By submitting personal information to us or by accessing our website at (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy.

By using our Website, you consent to our collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy you must not use or access our services or Website.

We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on our Website. If we make any significant changes in the way we treat your personal information we will make this clear on our Website or by contacting you directly.

1. Who We Are and How You Can Contact Us

Fiskens”, also referred to as “we”, “us” or “our” in this Privacy Policy means an unincorporated partnership between two companies: Gregor Fisken Limited (incorporated and registered in England and Wales under company number 3382047) and Thornlea (Forfar) Limited, (incorporated and registered in Scotland under company number SC177605).

For the purposes of applicable data protection legislation, Fiskens is the data controller. We will treat your personal data in accordance with our obligations under data protection law, and implement adequate security measures.

If you need to contact us in connection with this Privacy Policy or to exercise any rights, please do so at Fiskens, 14 Queen’s Gate Place Mews, London SW7 5BQ, Telephone: +44 (0)207 584 3503 or e-mail

2. Information We May Collect from You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different types of personal data about you, which we have grouped together as follows:

You may choose to not provide us with your personal data. However, where we need to collect your personal data by law, or under a contract we have with you, and you fail to provide us with your data, we may not be able to perform the contract we have or are trying to enter into with you.

3. How We May Collect Your Data

4. How We May Use the Information Collected from You

We will only use your personal information where the law allows us to. Most commonly, we will use your personal data in the following circumstances, each known as a “lawful basis”:

Generally, we do not rely on your consent to process data, other than in relation to sending certain direct marketing messages. Where we rely upon your consent, you have the right to withdraw your consent at any time by contacting us at

We will only use your personal information in line with the purposes for which you provided it to us (or for compatible purposes).in connection with the activities below. We have also indicated which lawful basis we are relying upon for each activity.

5. Means of Communication

6. Disclosures of Personal Data

Information about our customers and prospective customers is an important part of our business and we do not sell it to others. Any parties we share your data with will only process your personal data on our instructions (unless otherwise required by law), and are subject to a duty of confidentiality.

We only share your personal data with the following parties and in the specified circumstances:

7. International Transfers

Some of our third party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

8. Information Security

9. Data Retention

10. Your Rights In Relation To Your Information

If you wish to exercise any of the rights set out above, please contact us at To protect your information, we will require proof of your identity. We will try to respond to all legitimate requests within one month.

You will not have to pay a fee to access your personal data, or to exercise any other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in such circumstances.

11. Cookies

12. Further Information

To request further information from us on data protection and privacy or any requests concerning your personal information please contact us at

You have the right to contact the Information Commissioner's Office if you have a complaint regarding your personal data. Their website address is We would, however, appreciate the chance to resolve your concerns before you approach the ICO, so please contact us in the first instance.

LAST UPDATED: 22/05/2018